How to use our HIPAA texting and calling service

Deliver 1000's of messages with a few mouse clicks

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Benefit-driven HIPAA-Compliant Phone Service:

Start your setup in minutes with our simple system, making HIPAA-compliant calls easy. Our crystal clear communication feature ensures clear conversations every time. Our advanced security features protect patient data with top-tier encryption and strict access controls. Automate routine calls to free up staff time for patient care and improve workflow. Robotalker scales with your medical practice to ensure flawless communication at every stage of growth.

Robotalker's HIPAA-Compliant Calling Solutions Features

Unmatched Security: Engineered with cutting-edge encryption and tight access controls, Robotalker ensures your communications are always up to HIPAA standards, bolstered by exhaustive audit logs for supreme compliance.

Enhanced Efficiency: Focus your efforts where they count, with automated communications like patient communication and follow-ups, streamlining your operations.

Cost-Effectiveness: Say goodbye to waisted office time. Robotalker's competitive pricing brings HIPAA-compliant phone service within reach, ensuring value for services rendered.

Best-Office utilization As you know, 52 percent of patients who fail to show up for appointments are just forgetful. As a result, implementing automated appointment reminders may result in a significant reduction in no-show rates. They don't let the sufferers forget! Patients can instantly confirm, cancel, and reschedule appointments without needing to contact you.

Improved Patient Satisfaction: Timely, crystal-clear, and secure exchanges are the bedrock of patient satisfaction, a standard effortlessly met by Robotalker.

Scalability and Flexibility: A system that grows with you, ensuring your capacity for compliant communication that never falters.

Our Services Span Various Healthcare Sectors:

Our medical appointment reminder service might be one of your most valuable team members!

The patient's name, the day and time of service, the location of the practice, and the doctor's name should all be included.
Send reminders on a monthly, daily, hourly, or even immediate basis.
To remind you of appointments, recorded phone calls or text messages can be sent.
Send personalized auto-responses
Cancellation and rescheduling requests should be logged.
HIPAA compliance.
Allow appointments to be automatically rescheduled if they are missed.
Robotalker is more than just a medical appointment reminder software; it is a full-service health management platform. Even appointment rescheduling may be automated with the aid of Robotalker’s appointment reminder systems. Robotalker automatically delivers a follow-up message to patients who have been marked in your EHR as no-shows or cancellations. Patients can reschedule their appointments in real-time utilizing real-time online booking. As a consequence, the number of calls to patients is greatly decreased.

Appointment reminders for medical offices

All PHI information is encrypted, safe and secured

1. Upload phone numbers and variables in a CSV.
2. Create a template with #----# place holders.
3. Send out personalized text messages.
4. Save and name your template for later use.
5. Separate templates for TTS and text.
Bulk SMS service

Click here to go to Hipaa website: Sign Up Now to use HIPAA!

Building Text to Speech Robocalls

Without a doubt, we offer the best technology for voice quality and pronunciation for Text To Speech available today.

You may upload additional parameters to create personal text messages and Text-To-Speech phone calls for specific numbers on your contact lists.
Most of our competitors require that every message be reviewed and then approved before delivery, as well as the mandatory use of a SHORT-CODE and keyword to receive a response. This is an extremely time-consuming process and so, sending a targeted message to a small group of individuals is hardly worth the effort. However, whether you're sending a customized message to ten people or ten thousand people, makes the process simple and quick!

Text messages may be personalize by inserting specific information to each contact's message

Hello #name#, We are texting to remind you of your appointment with #var1# on #var2# at #var3#. Reply with YES to confirm or to reschedule your appointment call 800-234-4567. Jones Medical Clinic!

Maximum data integrity

Hipaa phone calls and text messages are a secure way to send PHI using phone and text messages for appointment reminders and notifications of medical test results are ready to your patients and organizations. All data is encrypted and secure and text to speech messages are erased after delivery as well as contacts are removed from the Hipaa system AUTOMATICALLY AFTER calls and text messages are sent to ensure all information is kept private.

Reports are redacted of all PHI by removing contact names, message, leaving only phone numbers and statistical results.

History and reporting can be user configured to automatically erase information after a prescribed period of days so managing of lists and results is greatly simplified for the users.

Hipaa system is completely secure and has its access limited to one employee for all updates and maintained.

Phone and text message are fully FTC and FCC compliant with rings and opt-out out options.

Why our Hipaa service is better than our standard product

We only use Tier One phone providers for higher delivery rates.

Provide better voice quality of Text to speech using our new AI voices.

Automatic resending for all failed SMS messages through an additional sms provider insuring delivery.

Hipaa compliant data storage is completely encrypted from end to end.

Hipaa compliant redaction of report information securing all PHI.

Additional security for all API interfaces to data.

Why HIPAA use our Text To Speech and Mass Texting services:

We have used Robotalker's HIPAA services for many years for reminders about upcomming appointments including date and time in each message.

John Roberts Director IT

We keep our clinic clients informed when their account balance falls below a minimum balance so they will not get fees and lose service.

Sue Skiliot Director of IT

Using both text blasts and automated phone calls we can notify customers of incoming prescription deliveries and requirements.

Lori Dorty Sales

We send out thousands of text messages per week and many automated phone calls to keep our Medical devices active.

Ann-Marie Frankton Call Manager

See all of our Hipaa options: Advanced Features